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Pocket PC Phone User Manual

170

Appendix B

Regulatory

Pocket PC Phone User Manual

171

Specications

Troubleshooting

If you still encounter problems after reviewing this troubleshooting guide, contact your mobile opera-

tor or an authorized Technical Support center in your area.

Operating Problems

Problem Solution

n My Pocket PC Phone keeps

turning itself off.

n My Pocket PC Phone is not

making any sound.

n My Pocket PC Phone does not

vibrate when the phone rings

or alarms occur.

n The screen freezes or the

device is not responding.

n The screen is dark.

Your Pocket PC Phone is designed by default to turn itself off if not used

for 3 minutes. This period can be adjusted to a maximum of 5 minutes.

Refer to the Power setting in Chapter 5 for more information.

1 Tap at the right side of the Title Bar to check the volume

status.

2 Check the settings of Sound and Notications on the Personal

tab by tapping the Start menu > Settings.

1 Tap at the right side of the Title Bar to check if the vibrate

function is activated.

2 Check the settings of Sound and Notications on the Personal

tab by tapping the Start menu > Settings.

3 Check the event note in your Calendar to see if the Reminder

has been activated.

Reset your device. See the Resetting your Pocket PC Phone sec-

tion in Appendix A.

1 Check the Brightness setting by tapping the Start menu > Set-

tings > the System tab > the Backlight > Brightness tab.

2 Prolonged exposure to direct sunlight may also cause your Pocket

PC Phonescreen to temporarily darken. This is normal for LCD

screens and is not permanent.

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